Florida yacht management companies select VesselVanguard to enhance client services
by Andrew Golden 8 Nov 2018 15:49 GMT
VesselVanguard selected by yacht management firms to enhance services © Andrew Golden
VesselVanguard, announced today it has been retained by Lauderdale Marine Services of Fort Lauderdale and Propwash LLC of Clearwater to facilitate the services they provide to their yacht owners.
A cloud-based predictive fleet management system, VesselVanguard offers automated lifecycle management task notifications, unlimited user set-up and management controls, and warranty management reporting. Its powerful Fleet Management Dashboard provides "Go-No-Go" vessel readiness status with the added ability to look ahead to short-term maintenance requirements, and keeps detailed historic boat profiles ensuring 24/7/365 access to all records for each provisioned yacht, with or without Internet access. Lauderdale Marine Services and Propwash LLC each provide full-service management services for large and super yachts, including but not limited to arrangements for captains and crews, maintenance services, charter management and registrations for U.S. and foreign vessels.
"We use VesselVanguard to keep us informed of the routine service requirements of our client's yachts, and our clients like that they can see at a glance what is needed without getting involved in the detail," said John Anderson, Lauderdale Marine Services.
"The app has already downloaded all of the service intervals and their details, and all we have to do is read our email or text messages. It's a no-brainer," said Mark Rose-Innes, Lauderdale Marine Service.
"We use VesselVanguard to stay informed so we can pre-empt our customers questions," said Michael Atwell of Propwash LLC. "Our clients can easily see what equipment-manufacturers are recommending before we schedule tasks for completion and we can plan our entire business day using the solution. In addition, when the unexpected happens on the water, the mobile app can record those events in real-time with pictures or videos, and save everything to the digital Ship's Log—aiding in efficient maintenance planning when back at the dock."
In addition to the VesselVanguard Predictive Fleet Management dashboard allowing the management companies to see upcoming planned maintenance, inspection events, and tasks that arise when underway, it also improves customer service by allowing owners to access their boat profile at any time to review and anticipate upcoming maintenance needs.
To learn more about VesselVanguard and its innovative maintenance management platform, visit www.vesselvanguard.com.